Frequently Asked Questions

  • A valid, government-issued photo ID (driver’s license, passport, state ID) that shows you are 21 years or older.

    Cash or a debit card

    Medical patients should also bring a valid, in-state, government-issued medical cannabis card to receive an Illinois medical patient discount of 20% off.

  • We are open from 9 a.m. to 9 p.m. Monday through Saturday 

    And 10 a.m. to 5 p.m. on Sundays.

  • Per the state of Illinois, all acceptable forms of identification must be government-issued.
    Common examples include:
    • Drivers License
    • State ID
    • Passport
    • International Passport
    • Temporary Visitor Driver’s License
    • International Election Identification Cards
    • Tribal Identification Cards
    • Indigenous Reservation Government Identification Cards
    • Visas
    • Green Cards

    Further identification may be required to prove Illinois residency (necessary for full purchase and out-of-state allotment).

  • We accept cash at all Mood Shine locations. Additionally,  we provide ATMs onsite and most locations accept debit cards. Contact your dispensary to confirm what forms of payment they can accept. Please note there is a small fee to use our onsite ATMs and debit processing.

  • First-time customers receive 25% off their order total on their first visit. Returning customers also receive 20% off their order on their second visit as well.

    Please note: You must make a loyalty profile to use your first and second-time discount. Loyalty profiles are automatically created when an order is placed online or at one of our convenient in-store kiosks, or your budtender can assist you at the register.

    Daily Discounts:

    Cannabis industry employees receive a discount of 20% off with proof of currently working in the Illinois cannabis industry

    Illinois Medical Cannabis Patients receive 20% off (discount stacks with sales)

    Veterans receive a 20% off discount (discount stacks with sales)
    10% off – Individuals on Social Security Disability Insurance qualify for a 10% off discount

    Seniors (55+) receive 20% off.

    Please note that discounts Cannabis Industry discounts, Senior Discount, and Social Security Disability Discounts do not stack with any other sale or offer. We will always make sure we give you the best available discounts.

  • We’d love to chat with you! If you have a question about a product we offer or a product you’ve purchased, feel free to call the Mood Shine dispensary you purchased your product from during operating hours or send us an email at info@MoodShine.com.

  • You can receive a free pre-roll* on your birthday! Please inform your budtender that you’d like to redeem the offer. This offer is only valid on the day of your birthday.

  • Illinois’s adult use tax rate is based upon which product is being purchased in addition to regular sales tax for that location. Here is the breakdown of taxes per category

    10% tax on cannabis products with 35% THC or less

    25% tax on cannabis products with 35% THC or more

    20% tax on THC-infused cannabis products (edibles, tonics, liquids)

    8-11% tax on all cannabis products, set by each town and county a store is located in. 

    The prices on the Illinois menus are displayed as pre-tax

  • Illinois purchase limits differ for in-state and out-of-state purchasers:

    Illinois residents over the age of 21 may legally possess

    • 30 grams of cannabis flower

    • 5 grams of cannabis concentrate

    • 500 mg of THC for infused products

    Non-residents over the age of 21 may legally possess

    • 15 grams of cannabis flower

    • 2.5 grams of cannabis concentrate

    • 250 mg of THC for infused products

  • Although Illinois does have a medical cannabis program, it does not allow for reciprocity at this time. Those with medical cards from other states are welcome to purchase from the Adult Use menu.

  • While a motor vehicle is in operation, cannabis must be in a sealed, odor-proof, child-resistant container. It is a Class A misdemeanor to transport cannabis in any other type of container. Cannabis cannot be used in a motor vehicle and should not be transported across state lines.

  • Any cannabis should be smoked in a private space where smoking and vaporizing are allowed. Smoking cannabis in public spaces is prohibited by state and local laws. You should also check any lease and building agreements before smoking in your rented apartment or house.

    You cannot smoke while driving or operating any sort of vehicle, or while a passenger in a vehicle.

    The law also prohibits the use or consumption of cannabis in any public place and on all parts of State and local government buildings or property. A “Public place” means any place where you could reasonably be expected to be seen by others and any place owned or leased by the State or local government, including parks or government buildings. Additionally, consumption is prohibited close to someone under 21 years old who is not authorized as a registered medical patient.


    The Smoke-Free Illinois Act prohibitions also apply to smoking cannabis.


    Legalization of cannabis does not permit a person under the influence of cannabis to engage in any tasks that would constitute negligence, professional malpractice, or professional misconduct.  Specifically, you may not use cannabis and drive any car, aircraft, boat, or other vehicle in violation of Section 11-501 of the Illinois Vehicle Code.